Thank you for choosing Aditya Herbal Formulations. We are dedicated to ensuring your complete satisfaction with our premium herbal products. If you are not entirely happy with your purchase, please review our return and refund guidelines below.
Eligibility for Returns
- Items must be unused, unopened, and in their original packaging.
- Returns must be initiated within 30 days from the delivery date.
- Perishable products or personalized orders are not eligible for return.
Return Process
- Contact our Customer Service Team at sharmaachal290@gmail.com with your order number and reason for return.
- Once your return is approved, securely package the product along with a copy of your order invoice.
- Ship the item to the address provided by our team. (Please note that return shipping costs may apply unless the return is due to our error or a defective product.)
Refunds
- After we receive and inspect the returned item, refunds will be processed to your original payment method within 7-10 business days.
- Please note that shipping charges are non-refundable unless the return is a result of our mistake or a defective product.
Exchanges
If you prefer an exchange over a refund, please follow the same return process and then place a new order for the desired product.
Defective or Damaged Products
If your product arrives defective or damaged, contact us immediately with supporting evidence. We will arrange a replacement or issue a full refund accordingly.
For any further questions or assistance regarding our Return and Refund Policy, please reach out to our Customer Service Team at sharmaachal290@gmail.com.
We appreciate your trust in Aditya Herbal Formulations and look forward to serving you with the highest quality natural wellness products.